Refund Policy
Vapor Dubai — Guaranteed Authentic Products, Data Security & Customer Satisfaction Across the UAE.
1. Overview & Data Privacy Protection
At Vapor Dubai, your privacy and data security are extremely important to us. This Privacy Policy outlines how your personal information is collected, used, and safeguarded when you visit or make a purchase from our store.
2. Information We Collect
When you place an order or create an account, we collect necessary information to process your purchase and deliver your order smoothly across the UAE:
Personal Details: Full Name, Shipping Address, Phone / WhatsApp Number, and Email Address.
Payment Information: Flexible Cash on Delivery (COD) or Card on Delivery at your door.
Order Tracking: Real-time SMS and WhatsApp updates for delivery dispatch.
3. How We Use Your Information
We use your personal data strictly for fulfilling orders, providing customer support, and sending delivery updates. We never sell, rent, or trade your personal information to third parties.
4. 100% Genuine & ESMA Compliant
All products listed on Vapor Dubai are 100% authentic, factory-sealed, and compliant with UAE ESMA regulations.
5. Customer Rights & Inquiries
If you have any questions regarding your data or wish to update your details, please contact our 24/7 customer service team via WhatsApp or email.